TERMS & CONDITIONS
PLEASE READ THESE WEBSITE TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE . THESE WEBSITE TERMS OF USE (THE “TERMS OF USE”) GOVERN YOUR ACCESS TO AND USE OF THE WEBSITE. THE WEBSITE IS AVAILABLE FOR YOUR USE ONLY ON THE CONDITION THAT YOU AGREE TO THE TERMS OF USE SET FORTH BELOW. IF YOU DO NOT AGREE TO ALL OF THE TERMS OF USE, DO NOT ACCESS OR USE THE WEBSITE. BY ACCESSING OR USING THE WEBSITE, YOU AND THE ENTITY YOU ARE AUTHORIZED TO REPRESENT (“YOU” OR “YOUR”) SIGNIFY YOUR AGREEMENT TO BE BOUND BY THE TERMS OF USE.
Privacy Policy
Information gathered or given will NOT be sold to any 3rd Party. Data is only used for sole purposes of this “website”
MASSAGE SERVICES
A non-refundable retainer fee is required to reserve appointments.
CONSENT FORMS & CONFIRMATION NOTICES
Consent forms and confirmations are sent electronically via email only. To avoid confusion, please remember to provide accurate information and valid email address when booking. If booking for someone else please provide THEIR information, not yours. In order to receive service, consent forms must be complete and submitted before appointment time.
CANCELATION & LATE POLICE
It is suggested to arrive on time. Late arrivals will be charged full price and session will end as originally scheduled so that sessions following are not penalized. The time remaining will be given. It is up to the therapist to give more time if schedule permits.
Please give a 24-hour notice for cancelations or rescheduling. An additional $35 cancel fee will be applied to your next session if not paid prior. No refunds, No exceptions. Consistent cancelations will result in same day booking only and may not be allowed to book online or in advance. Must call office to book same day. We have the right not to schedule appointments for those who refuse to follow and respect our cancelation policy.
SERVICE REFUND POLICY
While we make every effort to make our customers as happy as possible, all purchases online & in office are final. We are a small business and unfortunately cannot offer refunds on any used or unused sessions for individual services, memberships, certificates, packages, or service series. We offer credits towards future services or towards gift certificates.
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MEMBERSHIP TERMS
Credits rollover for one month allowing 60 days to use before expiration. Gifting credits are allowed if are you unable to use them with in 60-day period. You may pause or cancel membership at any time.
PRODUCTS
POLICY & DISCLAIMER: Soil to Soul LLC and associated companies are not liable for any breakouts or allergic reactions to any of the product’s ingredients. To avoid any allergic reaction please read the product descriptions and ingredients carefully before purchase. Always perform a patch test.
Information on this website has not been evaluated or approved by the Food & Drug Administration. The product and information provided is not intended to diagnose, treat, prevent, or cure any disease or illness. By purchasing our products, you accept responsibility to check with a professional before using any products that may interfere with any drug or medical condition including pregnancy.
RETURN AND REFUND POLICY
WE DO NOT OFFER REFUNDS OR EXCHANGES
Due to the natural nature of our products, we do not accept refunds. All purchases are final as soon as payment is processed. No exceptions.
We are not responsible for shipping issues, loss, damages, or carrier issues.
SHIPPING
All products are hand crafted fresh. Please be patient and allow 5-7 business days for orders to ship. Orders may also arrive in multiple packages depending on size.
We are not responsible for shipping issues, loss, damages, or carrier issues.
PAYMENT METHODS
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All Major Credit / Debit Cards
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Cash Payments/In office only